Front Office Associate

About the role

We are seeking a proactive, hands‑on Front Office Associate to manage the front desk at Bitpanda’s Vienna headquarters. You will be the first point of contact for customers, partners, suppliers and visitors, delivering outstanding hospitality and supporting the Workplace Team.

Key responsibilities

• Manage the Front Desk, greeting and assisting Pandas, business partners, suppliers, customers and visitors.
• Provide accurate information to inquiries in person, via email or internal communication channels.
• Organise internal and external meetings and workshops.
• Handle workplace‑related administrative tasks such as courier services, office supplies, employee requests and onboarding/off‑boarding coordination.
• Support the manager on key projects to ensure a 5‑star employee experience.

Required profile

• Minimum 2 years experience in Office Management, Reception or Facility Management.
• Fluent German and highly eloquent English with a friendly, service‑oriented demeanor.
• Highly organised, able to stay calm under pressure.
• People‑focused, positive, energetic and solution‑oriented.

Required skills

• Proficiency with Google Sheets, Slides and Docs.

What we offer

• Hybrid working model with flexibility to work remotely or onsite.
• Competitive total compensation, including stock option plan.
• Mental‑wellbeing support through confidential coaching and counselling.
• Additional paid time off and parental leave benefits.
• Unlimited access to Udemy online courses for continuous learning.
• Free onsite dining in Vienna, Bucharest, Barcelona and Berlin.
• Exclusive discounts, rewards, merchandise and company events.