Support Engineer (Motion Control)

About the role

ABB's Machine Automation division is looking for a Support Engineer in motion control, reporting to a Team Lead. You will handle complex technical issues in the field of motion control and support international teams in providing reliable customer service in industrial environments. The work model is onsite with 10 home office days per month.

Key responsibilities

• Independently handle product-related inquiries and provide remote support, with occasional on-site customer visits.
• Take ownership of challenging 2nd-level support cases, analyze faults, reproduce issues and work with the development team to build sustainable solutions.
• Analyze feedback from international locations on product quality, usability and documentation.
• Identify and resolve issues in machine processes and their simulations.
• Contribute to improving products, their usability and their documentation.

Required profile

• Technical education (college, university of applied sciences or university degree) in Electronics, Mechatronics or a related field.
• Structured, independent and reliable working style, with strong analytical thinking and organization.
• Ability to explain complex technical concepts clearly, and excellent written and spoken German and English.
• Experience or strong interest in industrial automation and motion technology (drives, motors, motion control, commissioning, troubleshooting).
• Willingness to provide remote support and occasionally travel to customer sites.

Required skills

• Initial knowledge of function blocks and system configuration.
• Basic understanding of motor motion sequences and different drive families.
• Holistic view of systems, covering software, hardware and applications.

What we offer

• Flexible working models, including flextime and hybrid options.
• Health measures, a global employee assistance program and gender-neutral parental leave.
• Participation in the Global Employee Shareholder Acquisition Program and meal allowances.
• Training opportunities and structured development programs.
• Minimum monthly pay of 3,888.53 EUR for a full-time position as of May 2026, under the electrical and electronics industry collective agreement.