Customer Technology Advisor Data & Artificial Intelligence

About the role

Kyndryl runs and reimagines the mission-critical technology systems of leading businesses, and is hiring a Customer Technology Advisor for Data & AI. You will be a senior, customer-facing expert who helps organizations design, adopt and scale data- and AI-driven capabilities, partnering with executives, architects and consultants to turn business ambitions into scalable solutions. The role is based in Austria and requires a valid work permit.

Key responsibilities

• Advise CIOs, CDOs and AI leaders on data modernization, analytics and AI adoption
• Own the technical storyline and architectural integrity in complex sales and pre-sales engagements
• Shape end-to-end data and AI architectures, from ingestion and governance to analytics, machine learning and generative AI use cases
• Create value narratives, proposals, demos and proofs of concept linking technology to measurable business outcomes
• Work with hyperscalers and technology partners such as Microsoft, Databricks and Snowflake
• Keep up with GenAI, advanced analytics and data platform trends and turn them into client-ready offerings

Required profile

• Bachelor's or Master's degree
• 10+ years of experience in Data & AI consulting, architecture or advisory roles with direct customer responsibility
• Consultative selling experience and experience selling technical services to multinational customers
• Ability to lead discussions with senior stakeholders and own the technical direction
• Fluent German and English

Required skills

• Hands-on experience designing modern data platforms (e.g. Databricks, Microsoft Fabric, Snowflake)
• Data governance, security and compliance in enterprise environments
• Solid grounding in AI and machine learning, including generative AI
• Exposure to advanced analytics, knowledge graphs (e.g. Neo4j) or industry-specific AI use cases is an advantage

What we offer

• Learning opportunities, certifications with Microsoft, Google and Amazon, and coaching
• A hybrid-friendly culture and well-being programs
• Compensation exceeding market standards, with a minimum yearly salary of EUR 88,900 for this full-time role