Sr Manager Commercial Operations Central Eastern Europe - Healthcare

About the role

Dexcom, a global leader in continuous glucose monitoring, has created a new Commercial team focused on growing its market in Central Eastern Europe (Poland, Czech Republic, Slovakia and Hungary). The Sr Manager Commercial Operations leads commercial strategy across the region, partnering with local distributors. The position is based in Austria or Slovenia, with relocation support; cross-border commuting is not available.

Key responsibilities

• Lead commercial strategy across the CEE region and guide and partner with local distributors to meet quarterly and annual targets.
• Plan and coordinate commercial activities such as forecasting, reporting, investments and business planning.
• Co-lead and develop the commercial teams working with distributor partners through joint field visits, coaching, feedback and tailored development plans.
• Build strong relationships with Marketing, Market Access and Medical Affairs to support distributors and patients.
• Increase market share and achieve revenue and patient targets.
• Develop and deliver training programs for healthcare professionals and patients, and promote the brand across the region.
• Drive the effective use of CRM systems by distributors to improve customer engagement and field force efficiency.

Required profile

• Several years of experience in a leader role in Central Eastern Europe (sales or commercial, commercial excellence, distributor business) in diabetes, medical devices or pharma.
• Proven track record of achieving commercial targets and building and leading a team.
• Bachelor's degree typically required, with 10+ years of industry experience and 5 years of management or lead experience.
• Fluent English and at least one of Polish, Czech, Slovak or Hungarian (written and spoken).
• Strong knowledge of the local market and hands-on commercial experience in at least one CEE country.
• Full driving licence.

Required skills

• Data analysis and interpretation.
• CRM systems.
• MS Office (Word, Outlook, Excel, PowerPoint).

What we offer

• A full benefits program and growth opportunities globally.
• Career development through in-house learning programs and/or tuition reimbursement.
• Remote work from a home office, with a possible hybrid option if living near a site.
• Travel of 50% to 75%, mainly in the CEE region.