Knowledge Management Internship

About the role

The Knowledge Management team develops and manages solutions that let business departments capture, structure, share and access documented knowledge, supporting back-end platforms, front-end access tools and communities. Red Bull is looking for a motivated Knowledge Management Intern to join its Global Data team in Elsbethen for a six-month internship.

Key responsibilities

• Support the rollout of existing Knowledge Management solutions, services and processes across international business departments, and contribute to pilot projects for new ones with the team, content owners and IT.
• Help develop and deliver training for content authors, content managers and other business users, and support them in using Knowledge Management processes and tools.
• Maintain documentation for Knowledge Management services and processes, and help improve content quality, metadata, taxonomy, information architecture and documentation standards.
• Support Knowledge Management reporting and help evaluate and continuously improve the framework, processes and services.

Required profile

• Ongoing studies in Computer Science, Information Science, Digitalisation, Data Science, Communication Science or a related field.
• Good understanding of content management, documentation quality, metadata, taxonomy or information architecture.
• Structured and process-oriented way of working.
• Very good English; German is an advantage.

Required skills

• Experience with SharePoint, Confluence or comparable content and knowledge platforms.
• Interest and first experience in emerging technologies such as knowledge graphs, ontologies, data analytics and AI-supported knowledge retrieval.
• Basic knowledge of Python, SQL, Power BI, Visual Studio Code or W3C is an advantage.