Customer Engineer (Field Service Engineer)

About the role

As a Customer Engineer (also known as Field Service Engineer) you will act as the direct liaison between Applied Materials and its customers, installing, maintaining and upgrading advanced semiconductor and display equipment.

Key responsibilities

• Collaborate with senior engineers to install, maintain and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.

Required profile

• Bachelor's degree in a relevant technical field.
• Basic mechanical aptitude and willingness to learn electrical and mechanical schematics.
• 1–2 years of experience in customer/field service support or a related technical role.
• Effective written and verbal communication skills.

Required skills

• Digital analytics for troubleshooting.
• Basic diagnostic techniques.
• Knowledge of pneumatics, hydraulics, electronics, vacuum or thermodynamics.
• Proficiency with hand tools and digital multimeters.
• Basic Microsoft Excel, Word and PowerPoint.

What we offer

• Salary range €51,200 – €70,400 per year.
• Full‑time permanent position with 50% travel.
• Comprehensive training at state‑of‑the‑art facilities.
• Supportive work culture, benefits and development programs.