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Fähigkeiten
Erfahrung
Senior Executive – Security
InterGlobe Aviation Ltd. (IndiGo Airlines)
2018-10 -
Responsible for passenger and baggage screening in accordance with aviation security regulations, ensuring the safety of passengers, staff, and aircraft operations. Prepares detailed incident reports and maintains accurate documentation of security events. Selected and trained as a member of the Family Assistance Center (FAC) team under Emergency Response Management, providing crisis handling and passenger support during emergencies. Coordinates with regulatory authorities to ensure compliance with international AVSEC standards.
Customer Service Associate
IndoThai Airport Management Services
2016-12 - 2018-02
Assisted passengers with check‑in and boarding procedures, ensuring smooth flow through the airport. Handled customer queries and resolved issues in high‑pressure environments, contributing to overall passenger satisfaction. Supported airport operations by providing accurate information and maintaining service standards.
Zuletzt aktualisiert: vor 3 Monaten